Super Star Receptionist / Office Assistant / Director of Smiles April 2017

Hi there! We’re so glad we found each other!

If you are fun, friendly, self-motivated and generally awesome, please keep reading.

If not… you’re probably not the right fit… but hey… no hard feelings 🙂

Who are we?

We’re glad you asked! We are Callea Pearce Lawyers, a growing law firm in Werribee and Melton (…and who knows where else in the future). We love being in the western suburbs. The coffee is better in Werribee, but our Melton office is pretty swish. We are young. We are ambitious. And we are looking for rock stars to help take us to the next level.

We pride ourselves on our vibrant work culture and on delivering an exceptional client experience. We are a progressive bunch and we’re always looking to improve the way we do things. And that’s where you fit in…

Are we meant for each other?

Our culture is vital to our success. Sounds fluffy… but we actually mean it. We’ve worked hard on building what we have today, so we are very protective of who we let into our lovely little tribe.

We aren’t perfect. Far from it. But we are always looking for ways to improve, both as individuals and as a team. The ability to give and receive honest feedback is crucial to our progress.

We know we aren’t the right fit for everyone. We expect a lot from ourselves. We are constantly setting the bar higher and higher. We want you to contribute and push yourself and the rest of us to constantly improve. Opportunities for personal and professional growth abound. We want you to be happy, so here is a little list to help you decide whether you want to swipe right or left on this opportunity.

Stuff that we love:



Open and honest communication

Coming up with and sharing ideas

Creativity, curiosity and asking great questions

Working to your strengths

Caring and kindness

Initiative, optimism and ambition

Listening and humility

Flexibility and a growth mind set

Did we mention results?


Stuff that’s yuck:








Stuff that’s green:



Apples ( * some varieties only)


Who are we looking for?

If you’ve made it this far you must be keen. Time to talk specifics…

We are looking for a fantabulous Office Assistant /Receptionist. Preferably full-time but if you’re too amazing to pass on, we might just consider other options.

You will be our first point of contact with our valued clients, whether it be via phone or as they walk into our office. First impressions last, so we are looking for someone well-presented, enthusiastic, who loves to smile and enjoys blowing the socks off clients with exceptional service!

Outstanding communication and interpersonal skills are a must. Your confidence and ability to prioritise tasks will allow you to maintain a strong customer service focus whilst assisting our team with administration duties. We love team players. We also love go-getters that show initiative. And ice-cream with Ice Magic…but that is a topic for another day.

You needn’t be Bill Gates, but some knowledge in Microsoft Word, Outlook and Infinity Practice Management would be advantageous. Legal reception experience would also be a plus. It would be super helpful if you knew your way around a spreadsheet and had some accounts/basic book-keeping experience.

What will you do?

You will be our front of house star. Your role will involve reception duties, greeting clients, answering incoming calls, making and managing client appointments, general file management, dicta-typing, preparing correspondence/documents, accounts/basic book-keeping and helping the team with other duties when needed.

Other bits and pieces

Our office hours are Monday – Friday 9 am – 5.30 pm. Salary negotiable depending on experience and how impressive you are.

How to apply

We like to give you a chance to stand out from the stack of resumes that we receive.

We only consider applicants that complete all the questions below.

Please take the time to answer thoughtfully and show us your personality and your ability.

Also… please attach your resume and cover letter and anything else that you think might help show us that you’re perfect for the role. Your cover letter should include some reference to bananas.

We can’t wait to meet you.

Ready… Set… Go!


We would hate for you to lose your answers if the site crashes…so it might be worthwhile to copy the questions into Word and then paste your answers once you’re done. Or you can live on the edge… Your choice…

Please note: For some reason the successful submission message isn’t working. If you’ve pressed submit and the spinning arrows came and then went, we have received your submission. Please don’t continuously press submit . We will email within 24 hours letting you know we’ve received your submission.


Phone number


What suburb do you live in?

What interests you about the position and working at Callea Pearce? 

From everything you’ve learned about this role and our business, how do you feel you’d make a contribution?

Why are you looking to move on from your current role?

What makes an awesome receptionist?

If we could design this role around your strengths, what would it look like?

If you could start your career over again, what would you do differently?

When we contact your current/previous colleagues and ask in which areas you need the most improvement, what will they say?

Tell us about the toughest situation you’ve ever been in.

Tell us about your best achievement.

Tell us about a time when things didn’t go so well and what you learned from the experience.

How are you different from every other applicant?

Why are you applying for a job in the western suburbs?

How can a receptionist help an office run smoothly?

If you don’t have any experience in a law will you overcome this?

What are you passionate about?

What motivates you?

What frustrates you?

Where do you see yourself in 5 years?

What should we have asked you that we haven’t? And what is your answer?

What are your salary expectations (excluding super)?

What notice are you required to give your current employer?

Please attach your cover letter

Please attach your resume

Please attach anything else you would like to be considered

Please note: For some reason the successful submission message isn’t working. If you’ve pressed submit and the spinning arrows came and then went, we have received your submission. Please don’t continuously press submit . We will email within 24 hours letting you know we’ve received your submission.